Customer support team working in an office with headsets and computers.

CareLynx Remote Navigator

Keeping a close eye from anywhere.

CareLynx Remote Care Navigator provides expert clinical oversight and remote review of your care data to support client wellbeing. Designed for both residential and home health care providers, this service ensures your care team has the guidance they need — no matter where they’re located.

It’s ideal for services with limited on-site clinical staff, providing early insights, identifying potential risks, and supporting timely intervention to deliver the best outcomes for older people.

Key Features

  • Remote clinical reviews conducted by experienced aged care nurses 

  • Person-centred guidance to support wellbeing and quality of life 

  • Alerts and recommendations for early intervention 

  • Supports continuity of care and stronger clinical governance 

  • Accessible to teams across multiple locations or service types 

Two people having a discussion at a desk with a laptop, one person gesturing while speaking.

Benefits

  • Expanded reach without needing full-time clinical staff on every shift 

  • Ongoing clinical oversight that boosts safety and quality 

  • Proactive intervention, not just reactive care 

  • Improved confidence for staff, families, and managers 

  • Supports person-centred care with experienced input 

Who It’s For

  • Home care and community services

  • Rural and regional aged care providers

  • Facilities with minimal on-site clinical coverage

  • Providers seeking additional clinical assurance

  • Organisations managing multiple care sites

Why it Matters

  • Not every provider has the luxury of on-site clinical leads — especially in rural or mobile service models

  • Remote Care Navigator ensures your team still has access to proactive, nurse-led insight that helps prevent issues from escalating and supports better care decisions

Book a call

Want to add another layer of clinical assurance to your service? Let’s chat about how Remote Care Navigator can support your care model.