Our Story
CareLynx began with a question: What if technology could truly support quality care and be supported remotely?
Founded by experienced aged care nurse advisors, CareLynx was born from the challenges they saw firsthand — services struggling with compliance, documentation systems that didn’t reflect the realities of care, and staff working under pressure without the support they needed.
We started as clinical advisors, working in rural and remote aged care communities. Time and again, we saw that systems were being set up, but not sustained. Reports would be written, but no real change followed. We knew something different was needed — a solution that combined nursing expertise with smart technology, built for the people actually delivering care.
From that vision, CareLynx Clinical Navigator was born: a software platform paired with real clinical support, designed to uplift the aged care workforce and improve outcomes for older people. Today we integrate to provide a total solution for connected management of the aged care journey.
Who we are
Today, CareLynx supports aged care providers across Australia — in both residential and home health care settings. We remain proudly nurse-led, with a team that combines clinical depth, operational experience, and technical excellence.
We work alongside providers to improve care delivery, streamline compliance, and empower staff at all levels.
Meet Our Leadership and Management Team
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Rachel Boden
CEO
Rachel brings strategic leadership to the CareLynx vision, grounded in real-world aged care experience and a passion for innovation that makes care delivery easier and more human.
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Sue Boisen
CO-FOUNDER & NURSE ADVISOR
With over two decades in aged care, Sue co-founded CareLynx to create practical tools that reflect the needs of frontline teams. Her insights shape our clinical relevance.
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Maureen Fields
CO-FOUNDER & NURSE ADVISOR
Maureen’s background in supporting regional and remote services shaped the early CareLynx model. Her experience continues to drive our commitment to equity and quality.
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Kiran Matta
HEAD OF PRODUCT
Kiran brings together clinical context, user experience, and product strategy to ensure the CareLynx platform stays responsive to the evolving needs of providers.
Vision
Our Vision is to drive the care continuum through transformative technology that will make a global difference in informing the ageing journey.
Mission
Our Mission is to enable providers to navigate the delivery of exceptional personalised care using technology and expert consultants.
Values
Trust: We prioritise building confidence with our clients and stakeholders by delivering reliable and transparent solutions.
Respect: We value every individual - clients, partners, and team members - treating everyone with dignity and understanding.
Innovation: We embrace forward-thinking approaches and cutting-edge technologies to deliver solutions that enhance aged care services.
Partnership: We foster collaborative relationships and responsibly manage resources to create meaningful and sustainable impacts.
Teamwork: We thrive on collaboration, uniting diverse talents and perspectives to achieve common goals.
Want to know more?
Let’s talk about how CareLynx came to be, and how it can support the future of your service.