Our Story
CareLynx began with a question: What if technology could truly support quality care and be supported remotely?
Founded by experienced aged care nurse advisors, CareLynx was born from the challenges they saw firsthand — services struggling with compliance, documentation systems that didn’t reflect the realities of care, and staff working under pressure without the support they needed.
We started as clinical advisors, working in rural and remote aged care communities. Time and again, we saw that systems were being set up, but not sustained. Reports would be written, but no real change followed. We knew something different was needed — a solution that combined nursing expertise with smart technology, built for the people actually delivering care.
From that vision, CareLynx Clinical Navigator was born: a software platform paired with real clinical support, designed to uplift the aged care workforce and improve outcomes for older people. Today we integrate to provide a total solution for connected management of the aged care journey.
Who we are
Today, CareLynx supports aged care providers across Australia — in both residential and home health care settings. We remain proudly nurse-led, with a team that combines clinical depth, operational experience, and technical excellence.
We work alongside providers to improve care delivery, streamline compliance, and empower staff at all levels.
Meet Our Leadership and Management Team
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Rachel Boden
CEO
Rachel brings strategic leadership to the CareLynx vision, grounded in real-world aged care experience and a passion for innovation that makes care delivery easier and more human.
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Sue Boisen
CO-FOUNDER & NURSE ADVISOR
With over two decades in aged care, Sue co-founded CareLynx to create practical tools that reflect the needs of frontline teams. Her insights shape our clinical relevance.
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Maureen Fields
CO-FOUNDER & NURSE ADVISOR
Maureen’s background in supporting regional and remote services shaped the early CareLynx model. Her experience continues to drive our commitment to equity and quality.
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Starting Soon
HEAD OF COMMERCIAL AND OPERATIONS
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Glennis Murphy
PRODUCT MANAGER
Glennis brings a unique combination of digital product expertise and sector knowledge, with experience across software development, IoT and front-end design. She has a strong focus on creating intuitive, user-friendly systems that translate complex requirements into practical workflows. Glennis leads the development of solutions that support clinical governance, streamline processes and improve how teams interact with digital tools in day-to-day care delivery.
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Loni Tiesler
ADMINISTRATION, FINANCE & CONTRACTS ADMINISTRATOR
Loni leads client relations and administration at CareLynx, bringing strong operational capability alongside deep cultural insight as a proud Kuku Yalangi woman. Loni plays a key role in ensuring services are delivered in a way that is both structured and culturally responsive.
Meet just some of our Clinical Team
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Shelly Khan
CLINICAL SME
Shelly leads our clinical consulting team, combining hands-on aged care experience with a strong focus on governance, digital enablement and quality improvement. With a background across oncology, acute and community care — and a Master of Gerontology underway — she brings both depth and currency to her work. Shelly is passionate about helping teams translate systems and standards into meaningful, day-to-day clinical practice.
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Chris King
REGISTERED NURSE
Chris specialises in palliative and end-of-life care, bringing clinical leadership and a strong focus on structured, evidence-based practice. His experience across aged care, acute and rural settings allows him to support services in delivering coordinated, compassionate care for people with complex needs. Chris is particularly focused on strengthening how teams approach end-of-life care — with clarity, confidence and dignity.
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Nazia Buksh
REGISTERED NURSE
Nazia brings a diverse clinical background across emergency, acute and aged care settings, along with a strong understanding of frontline workforce realities. Her career pathway through multiple nursing roles gives her a practical, well-rounded perspective. Nazia is passionate about continuous learning and supporting teams to build confidence in managing complex and chronic care needs.
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Angela Cox
REGISTERED NURSE
Angela brings decades of aged care leadership experience, with a steady and practical approach to clinical governance, service management and workforce support. She has led residential services through significant change while maintaining strong quality outcomes. Angela is known for her approachable style and her ability to create stable, well-supported environments where teams can deliver consistent, person-centred care.
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Jane Blakey
REGISTERED NURSE
Jane brings a wealth of clinical experience across acute, community and aged care settings, built over a long-standing nursing career. She has a strong commitment to continuity of care and supporting older people with complex and life-limiting conditions. Jane is valued for her calm, supportive approach and her focus on delivering care that is respectful, coordinated and grounded in real clinical experience.
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Sandra Charles
REGISTERED NURSE
Sandra brings extensive experience across remote, regional and residential aged care, with a strong focus on culturally safe and community-responsive care. Her career has included leadership roles in geographically isolated settings, where adaptability and strong clinical judgement are essential. Sandra is deeply committed to supporting services to deliver consistent, high-quality care in even the most complex environments.
Vision
Our Vision is to drive the care continuum through transformative technology that will make a global difference in informing the ageing journey.
Mission
Our Mission is to enable providers to navigate the delivery of exceptional personalised care using technology and expert consultants.
Values
Trust: We prioritise building confidence with our clients and stakeholders by delivering reliable and transparent solutions.
Respect: We value every individual - clients, partners, and team members - treating everyone with dignity and understanding.
Innovation: We embrace forward-thinking approaches and cutting-edge technologies to deliver solutions that enhance aged care services.
Partnership: We foster collaborative relationships and responsibly manage resources to create meaningful and sustainable impacts.
Teamwork: We thrive on collaboration, uniting diverse talents and perspectives to achieve common goals.
Want to know more?
Let’s talk about how CareLynx came to be, and how it can support the future of your service.