Exciting additions to our platform to support the Serious Incident Response Scheme and new Quality Indicators

At CareLynx, we have been very busy preparing for some changes happening in the reporting landscape in 2021.

The Serious Incident Response Scheme is being introduced as of 1 April 2021, and the National Aged Care Mandatory Quality Indicator Program (NQIP) is being expanded to include two new measures.

Serious Incident Response Scheme (SIRS)

The Serious Incident Response Scheme is a major piece of legislation being introduced as of 1 April 2021, to help prevent and reduce incidents of abuse and neglect in residential aged care services. All residential aged care providers will be required to have an effective incident management system in place, and to report a broader range of incidents to the Commission than was previously required.

CareLynx has been proactive in ensuring that our system will help facilitate these new reporting requirements. We have overhauled our platform’s Incident Management System to ensure that it supports the new Serious Incident Response Scheme. We provide pathways within the platform to help guide users to determine the severity of an incident and the resulting predicted reporting requirements, and provides an audit trail when users determine that incidents are not reportable.

We would be very happy to provide a demonstrate of our incident reporting capabilities – please contact support@carelynxdotcom.zohodesk.com.au to arrange a demo.

National Aged Care Mandatory Quality Indicator Program (NQIP)

Residential care homes already report to the Department of Health quarterly on pressure injuries, use of physical restraint, and unplanned weight loss.

From July 2021, all residential aged care homes will be required to collect data on two additional Quality Indicators:

  • falls and major injury
  • medication management

In order to support these new requirements, the software team at CareLynx has been working hard to build a new Data Centre that will provide comprehensive reporting.

This includes a detailed medications report that allows users of our platform to quickly and accurately view, amongst other things:

  • how many medications is each resident taking?
  • how many of these medications are prescribed and/or p.r.n. ?
  • how many are psychotropic?
  • how many are anti-psychotic?

We are also adding a new weight report that will take our clinical weight data and assess what needs to be reported from a QI perspective.

Our hope is that the new Data Centre will add significant value to our customers by helping them measure and monitor the quality of their services quickly and accurately, ultimately helping them improve their services as well as meeting their mandatory reporting requirements.

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